How did we go?

A request for your feedback on the work done for you by

Mark Dohrmann and Partners Pty Ltd

Consulting engineers and ergonomists

 

WE recently completed some work for you. If we did a good job, everybody here would like to know. If there is anything that still needs to be done to fulfil your objectives, we'd very much like to know. And if you can give us any tips on how to improve what we do (and how we do it), we will be very grateful.

 

Feedback

This questionnaire takes about five minutes. Your personal views and opinions on any point are welcome.

If you make a mistake or need to change an answer, you can push the "CLEAR" button at the bottom at any time, and start again.

  1. Did we complete everything you needed done? Yes No

Comment (optional):

  1. Were you satisfied with what we did? Yes Mostly No

Comment (optional):

  1. Briefly describe any pains or discomfort that you experienced prior to the assessment (for a comparison).

  1. If your  assessor altered your workstation in any way, have you noticed any improvements

since the assessment?     Yes    No    Some

Please provide details:

  1. Have any new pains or discomfort appeared since you had the assessment?    Yes    No    Unsure

Please provide details if "yes" or "unsure":

  1. Did you learn anything during the assessment (while the consultant was with you)?    Yes    No    Can't remember 

If "yes" what did you learn?    

  1. Were we sufficiently prompt and on time? Yes No

 

  1. Were you able to communicate with us easily? Yes No

Comment (optional):

  1. Was our report helpful? Yes No Partly

Comment (optional):

  1. Do you think our assessment was valuable to you as an individual?    Yes    No

 

  1. Was our fee fair and reasonable for the services we provided? Yes No

 

  1. Would you recommend us to others? Yes No Maybe

Why?

  1. If you strongly agree with any of the following comments made by our past clients, please tick:

"Your advice is reliable and accurate"

"Your service is prompt and available when I want it"

"Your independence..."

"You communicate well"

"We don't have the skills, and you do"

"You have expert qualifications, important to lend authority"

"Staff are likely to accept your advice"

"You are very experienced"

"You are familiar with our organisation and our people"

"Your technical expertise..."

"Your enthusiasm..."

"You give us confidence in what we are doing"

"The cost of your service represents good value to our organisation"

  1. Are there areas in which we can improve?

Work faster

Maintain more ongoing contact with us

Give more detail in your reports

Provide more solutions or ideas

Adjust your fees

Improve how you relate to our staff

Improve your appearance

Other:

  1. Many of our clients are unaware of some of the things we do. Please tick only the services below which you already knew we offered:

Prevention of overuse strain injury

Prevention of back and shoulder injuries

Control of slipping and tripping hazards

Independent advice on the selection of proper chairs and desks

Balancing workloads and adjusting work rates

Lighting: getting it even, balanced and adequate

Noise: measuring and controlling problems

Heat and cold: measuring and adjusting for balanced thermal comfort

Office layout and distribution of people and furniture

Screen-based workstations - making them comfortable

Machine guarding and protection of operators

Dangerous or hazardous goods and substances

Ensuring the safety of the public

OH & S Induction procedures and information

Contractor safety/obligations

Incident/injury reporting and follow-up procedures

Assessment of your common-law injury exposure

Establishing or gingering up your safety management systems

Return-to-work arrangements and management of this

Developing a workable alternative duties framework

 

  1. We provide training in all of the following areas. Do you think your organisation would be interested in training sessions on any of the following?

Working safely

Workstation/workplace ergonomics

Manual Handling risk prevention

Ergonomics at work

Overuse strain risk control

Dangerous/hazardous goods and substances

Safety legislation and compliance

Plant Regulations compliance/machine guarding

Exercise, fitness and health

Public safety and your liabilities

Are there any other areas you might be interested in talking with us about (whether training or advising)?

Your name (optional): 

Your email address (optional):

To validate this email, please enter your employer's name here:

 
Thanks very much for completing this form. If you are looking for information about ergonomics or about preventive tactics - or basic stuff like how to set up your workstation, organising your workplace, or about safety and health generally, please website. There's a lot of information there. You can also email us.