We provide consultative services to many people, and we usually rely on information that we receive by talking with our clients face-to-face or over the phone. Where you complete one of our short on-line surveys, you help make our reports and advice more complete, more accurate, better balanced and (importantly) more helpful. The more information we obtain from you, the better we can understand your situation.
We understand that you may forget to tell us some details if you are asked questions 'on the spot' at an assessment. A survey form gives you time to think about all the things you want us to know. The workstation pre-assessment questions are designed to give you a taste of what we are interested in, and us some useful background information before we see you on the day of the assessment.
The key to providing quality service is to constantly improve, and the best way to work out what can be improved is to ask our clients. We urge you to be honest, as your comments will help us improve as a service provider, and we guarantee that our future work with you will reflect these improvements.
Please provide as much information as you like. It will be treated respectfully and confidentially. Our business is about helping people improve the quality of their work lives. Your help in this is greatly appreciated.
